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Webinar: How to validate customer journeys and identify key touchpoints

This webinar is aimed at business market researchers, customer experience managers, and marketing experts who want to learn more about the success factors and pitfalls in managing the customer journey, touchpoints, and customer experience.

Johannes Sörnsen

Johannes Sörnsen strengthens the komma team

The komma research and consulting company continues to grow. Johannes Sörnsen is the new project manager specializing in advertising and brand research.

komma customer journey

Der komma Customer Journey Ansatz

Der komma Customer Journey Ansatz verknüpft klassische Befragung mit digitalen Verhaltensdaten. Dadurch wird die Customer Journey erst richtig aussagekräftig, da sie das beste beider Welten zusammenführt.

Signets marktforschung.de 2024

komma Achieves Top Ranking in Image Survey

In the image survey conducted by the German internet portal marktforschung.de komma achieved a top ranking in 4 out of 7 evaluatiaon criteria: consulting competence, quality, service orientation and transparency.

Cockpit Rundumblick

Data-driven Brand Management – the komma Brand Cockpit

In our digital age we produce two quintillion bytes of data every day. The big challenge is to distill these data and make them usable and actionable for Marketing and Management.

MafoDE Screenshot

Interview about Career in Market Research

Our managing director Stefan Braun spoke with www.marktforschung.de about career and the future of market research.

Stefan Braun

New managing director – former Swarosvki manager Stefan Braun joins the komma team

Stefan Braun complements the komma research and consulting GmbH as managing director since April 2020. Together with Uwe Braun and Prof. Dr. Stefan Tuschl, they represent the management team. With Stefan’s expertise, komma extends its portfolio by brand management topics for consumer goods and corporate market research, next to institutional market research expertise and scientific research.

Zukunft-der-MaFo-2.-Auflage

New edition of the book „Zukunft der Marktforschung“ (2. edition)

This book takes a look at the future of market research: Which role will market research play in the future for companies? Does the market research industry need to re-define the significance it places on big data, social media, short-lived data hypes and real business time and again?

Korf & Sievert

komma continues to grow

The komma research and consulting GmbH continues to grow and has two new team members joining. Lisa Korf enhances the team as a project manager since November 2018.